Question 1

What happens at the first consultation?

Accepted Answer

We discuss the home, your goals, timeline, and budget range. There is no obligation - the goal is to determine fit and the best next step, whether that is a site visit or more information from you first.

Question 2

How long until construction starts?

Accepted Answer

It depends on scope, permits when required, and material lead times. Many projects move from approved proposal to construction in a few weeks; custom cabinetry or specialty items can extend that window.

Question 3

Who will I communicate with during the remodel?

Accepted Answer

Dusan leads estimating, planning, and construction oversight. Dee supports design and finish direction. You work with the same owners start to finish - not a rotating project manager.

Question 4

Do I get a written proposal before work begins?

Accepted Answer

Yes. After scope and design direction are aligned, you receive a written proposal outlining work, allowances where applicable, and next steps before scheduling construction.

Question 5

Can you help with design and finish selections?

Accepted Answer

Yes. Design + finish direction is part of our process - layouts, materials, lighting, and the details that make the result feel complete rather than pieced together.

Question 6

What should I send before our first meeting?

Accepted Answer

Property address, homeowner status, project type, rooms involved, a clear description of what you want to change, budget range, timeline, preferred contact method, and photos. Complete submissions are usually reviewed faster.

A clear path from first call to finished space.

Six steps from first call to final walkthrough

Consultation

Project Review

Design + Finish Direction

Proposal

Scheduling + Construction

Final Walkthrough

Questions about how we work